Human Resources Analyst

US-MD-Silver Spring
Job ID
Human Resources
Clearance Level


RGS is seeking a Human Resources Analyst to support NOAA in Silver Spring, MD.


Candidates for this position will provide human capital support services that include the following:

  • Analyze Employee Labor Relations investigations and determine how to represent their structure into the Employee Labor Relations system
  • Review and report gaps in business processes from the functionality available in current software system
  • Instrumental in reporting system bugs and frequent user pain points to application stakeholders and developers for enhancement consideration
  • Prioritize quarterly application enhancements and bug fixes with application stakeholders and developers
  • Compile operational data for reports which include daily management status reports, weekly reports, and monthly quality management reports
  • Interpret enhancement business requirements to ensure staff members thoroughly understand system changes and then apply it to support user inquires
  • Host meetings and gathering requirements from all stakeholders for assessing different software options
  • Review current Employee Relations/Labor Relations databases for gaps and improvements
  • Provide instructional and procedural guidance to Employee Labor Relations staff on proprietary software used for employee and labor relations life cycle processing, document repository, document workflow processing, and time recording system
  • Develop project plan for implementation of new Employee/Labor Relations Enterprise Content Management software
  • Implement new policies, allocates needed resources and oversees the Development of Enterprise Content Management system for Employee/Labor Relations Division
  • Serve as Record Management Specialist for all case files within the Employee and Labor Relations Division; ensure all hard copy and electronic case files are retain and dispose according to the Department of Commerce’s  guidelines and regulations.  Generate case file numbers through Sharepoint for confidentiality and tracking purposes.
  • Track and implement corrective actions and milestone accomplishments and evaluates progress on a continuing basis
  • Test enhancements to the Business Reports/Dashboards
  • Work with Division Director to create comprehensive reports to improve the overall development and execution of organizational programs
  • Perform various duties to include assisting supervisor with creating reports to be presented in management  meetings
  • Analyze and gathering information to create reports to ensure all levels of management is informed of customer’s needs and request and ensuring they are being delivered
  • Perform a variety of administrative support functions to include:  importing and exporting data, importing and exporting, documents, open ticket cases, assigned ticket cases, closed ticket cases and modified ticket cases.
  • Scan confidential personnel documents into the DOC secure system and send to team responsible for ensuring they are stored in the appropriate system
  • Review collected items for accuracy and respond to inquires
  • Analyze and gathering results for incorporation into communications, case reports, and dashboards


  • 3-5 years of relevant work experience
  • Strong oral and written communication skills

Clearance:  Successfully obtain the necessary clearance for NOAA


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