JIRA Administrator

Job Locations US-DC-Washington
Job ID
Information Technology
Clearance Level
Top Secret


RGS, a US Falcon company is looking for a qualified candidate to support our Department of Justice (DOJ) customer. This position as JIRA administrator will maintain responsibility for maintenance, administration, and enhancements on JIRA, and integrations with other tools or plugins. Administer JIRA core and software, Confluence, and develop technical solutions using JIRA and associated JIRA plugins or Atlassian products. Maintain and create JIRA projects, queries, and reports, as needed. Develop custom workflows, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance. Develop solutions extending Atlassian REST services and JIRA plugins using the Atlassian SDK. Design and manage JIRA and Confluence queries and dashboards for metrics reporting for various teams. Serve as the JIRA and Atlassian technical resource for migrations to ensure the adoption of development and workflow processes, address user questions, and develop training, as needed.


  • Analyze, review, and document current functionality to determine potential areas of improvement.
  • Manage user permissions for tools according to the needs of projects and teams.
  • Perform application and system administration tasks, including data backups and scheduled jobs.
  • Test new versions of the tools and plug-ins to ensure compatibility.
  • Research and utilize industry standard methods and techniques.
  • Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.
  • Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
  • Communicate and share knowledge with internal and external contacts at all levels.
  • Manage multiple responsibilities with tight deadlines.
  • Perform basic Linux and Windows Server administration tasks.


  • Jira
  • Jira Core
  • Agile methodology
  • Confluence
  • Bitbucket

Clearance:  Top Secret


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